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Operations as a service

We put an operations team to work inside your company.

We don't sell hours or individual people. We deliver managed operations: a single point of contact coordinates a multidisciplinary team that plans, executes and improves the key functions of your business, with clear results.

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How it's delivered

One delivery model, three scopes

The same structure runs behind every service. It's what sets hiring operations apart from hiring people.

01

A single point of contact

An assigned lead who coordinates, prioritizes and is accountable for results.

02

Multidisciplinary team

Area specialists who execute the real work behind that contact.

03

SMT method

Standards, metrics and technology that give structure and traceability to everything.

04

Continuous results

Visible, measured and reported progress — not activity, but impact.

The services

What we offer

Three operations services, defined by how and when we intervene in your business.

Continuous service

Continuous operations management

from US$1,000 / month · integrated or by area

We become the team that manages and executes your operations month to month, within a continuous improvement cycle. Ideal when the business needs someone to take the reins of operations in a sustained way.

Modality
Integrated or by area
Horizon
Recurring · monthly
Tiers
Esencial · Core · Full
View operations management service
What's included
A single point of contact who coordinates operations and their ongoing improvement.
Multidisciplinary team progressively optimizing the key areas.
Monthly cycle of evaluation, planning, execution and follow-up.
Indicator dashboard and traceability of results.
By project

Specific operational improvements

from US$850 / project · defined start and end

Structured operational execution to reach a specific goal, with clear scope and closure. Ideal when you know what you need to solve and want a concrete result without a recurring commitment.

Scope
Specific goal
Horizon
Start and end
Delivery
Defined result
View operational improvements catalog
What's included
A single point of contact who leads the execution of the initiative.
Specialists assigned based on the project type and the expected result.
Evaluation, planning, implementation and delivery with a defined closure.
A broad catalog of concrete improvements for each operational area.
By process

Operational digitalization

from US$1,000 / process · measurable impact

We digitalize and automate critical processes to make operations visible, controllable and scalable. Ideal when manual work, scattered data or lack of control hold back growth.

Approach
Modular · scalable
Horizon
By process
Levels
OO · DIR · AMC
View digitalization service
What's included
Process assessment and design of the right digital solution.
Modular implementation: optimization, information or automation.
Tool recommendation based on your business, not on trends.
Training, team adoption and delivery of visible results.
Which to choose

Which one fits your moment?

They don't compete with each other: they complement each other. This quick guide points you to where to start.

Continuous operations management

I need someone to run my operations

Choose this if…
›Operations consume you and you can't keep up with the day-to-day.
›You want sustained improvement, not a one-off fix.
›You seek operational direction without hiring an internal team.
Commitment · Continuous / monthly
Specific operational improvements

I have a specific goal to solve

Choose this if…
›You know exactly what you want to improve.
›You need a result with a clear start and end.
›You're not looking for a recurring commitment yet.
Commitment · By project
Operational digitalization

I want to make my operation visible and digital

Choose this if…
›Manual work and scattered data hold you back.
›You want control and real-time visibility.
›You need to scale without losing quality.
Commitment · By process
Scope

We divide functional operations into 8 areas

Whether your company has two people starting out or three thousand scaling, it runs the same operational functions. Separating them into clear areas lets you assign owners, measure each one and improve it without one area's disorder dragging down the rest. It's not about size: it's about clarity.

Tap an area to see what it is and why it matters.

Financial OpsPeople OpsSales OpsProduct OpsCustomerSuccess OpsBusiness OpsMarketing OpsTechnology Ops

One living operation: the Stactory core and its 8 connected areas.

Business · Direction & control

What it is

The overall coordination of the business: objectives, planning, strategic indicators and compliance.

Why it matters

It aligns every area toward the same goals and lets you steer with data instead of reacting to whatever's urgent.

Not sure where to start?

One consultation is enough to know what your operation needs

Schedule a free conversation: we identify the service and scope that would have the most impact on your company today.

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