"TrueSight Operations Management is ananalytics-driven performance management solution that uses AIOPs and advanced machine learning to proactively identify, prioritize, and resolve availability and performance problems across hybrid IT environments".

Integrated with BMC's other ITSM tools, it is a good fit for enterprises that have already made large investments into BMC. The Operations Management product offers various agents the will collect infrastructure metrics, application traces and browser-based data collection.

Requires on on-premise installation.

BMC is listed in the Gartner Hype Cycle for IT Performance Analysis (July 2018) in the AIOps category. It is also listed in the Gartner Market Guide for AIOps (Nov 2018).